Tanita BC554 Ironman scale
Customer Rating: 
I did not realize I had not reviewed this. This is an awesome scale and for the first year I used it daily to keep all my body composition stats. Not only could I see and feel the difference in my body, but the scale gave me the numbers to show the improvement.
I was training for a marathon and this along with a food diary I kept help me shed 20 lbs of fat and lean out to 9% body fat. I was in great shape.
After the marathon, I took the winter off (not completely, but the workouts were much less intense and the diet was much more enjoyable) and gained almost 15 lbs back. I did not use the scale much then, but when I went to start my training again the scale would only read weight. I cleaned the contacts, but no luck. I called Tanita and explained to them it was only a year since I'd had it and they replaced it.
Now back in shape and the scale is still working fine.
Be wary about using your Tanita in a bathroom.
Customer Rating: 
Be wary of Tanita and their warranty claims. The product itself was decent, and fairly accurate, however Tanita is not a company that prides itself in customer service and product support. I used my scale in a normal bathroom environment, and after just 3 months you could see evaporation underneath the screen. I don't know if a gasket had a crack in it, or what the issue might have been, but the unit couldn't withstand the normal humidity of a bathroom. In fact, the unit was a good 20 feet from any active water, like a shower and tub.
I shipped the unit in, and without even so much as a courtesy call, the "customer service manager" returned my unit with a note that my warranty claim was refused, even though I had spoken to someone before about the issue, and said it would be replaced no problem. The customer service manager was nice enough, but said that even though it was well within the boundaries of his discretion, he was going to refuse the claim, because they refuse all like claims regarding evaporation. He even admitted that it happens fairly often.
Stay away.
His recommendation? Buy another Tanita, and not place it in the bathroom. Right.
